Question 1

What is SeniorCRE?

Accepted Answer

SeniorCRE is the unified operating system for senior living and care — one operational data model spanning clinical (EHR, eMAR, ADL), workforce, financial, compliance, and portfolio analytics. It replaces 5–12 fragmented point solutions with a single platform built on six entities: Resident, Care Plan, Ledger, Shift, Property/Unit, and Entity. Operators describe it as the Epic + R1 + Innovaccer of senior living and care.

Question 2

How is SeniorCRE different from PointClickCare?

Accepted Answer

PointClickCare is a clinical EHR designed primarily for skilled nursing. SeniorCRE is a full operating system purpose-built for assisted living, memory care, IL, CCRC, and SNF — covering clinical, workforce, financial, compliance, and portfolio operations on one operational data model. There is no integration tax between modules because there are no modules: one schema, one ledger, one source of operational truth.

Question 3

How is SeniorCRE different from Yardi Senior Living Suite?

Accepted Answer

Yardi is property-management-first with clinical bolt-ons. SeniorCRE is clinical-and-operations-first with capital-grade analytics built into the same data model. Yardi customers reconcile across modules and entities; SeniorCRE customers query one source of operational truth that REITs, lenders, allocators, and operators all read from in real time.

Question 4

How is SeniorCRE different from MatrixCare or ALIS?

Accepted Answer

MatrixCare and ALIS are clinical platforms layered on legacy schemas. SeniorCRE was rebuilt from the data model up around six entities and ships with native workforce, financial, compliance, and portfolio analytics — no separate Yardi or Smartlinx stack required. Implementation runs days to weeks rather than quarters.

Question 5

Is SeniorCRE HIPAA compliant?

Accepted Answer

Yes. SeniorCRE operates under a HIPAA-aligned program with row-level security, encryption in transit and at rest, append-only audit logging, mandatory phone MFA, and signed-URL access to all PHI assets. A SOC 2 Type I report is targeted for Q4 2026 and SOC 2 Type II for Q2–Q3 2027.

Question 6

Who is SeniorCRE for?

Accepted Answer

SeniorCRE serves senior living and care operators (single community through 100+ portfolios), REITs, private equity, family offices, lenders, allocators, asset managers, and senior housing brokers. Communities can be assisted living, memory care, independent living, CCRC, or skilled nursing.

Question 7

How long does SeniorCRE take to implement?

Accepted Answer

Full platform activation typically takes 1–3 business days for a single community and days-to-weeks for multi-site portfolios, versus the months-to-quarters required by legacy EHR + property-management stacks. Migration tooling supports PointClickCare, MatrixCare, Yardi, and ALIS.

Question 8

What outcomes do SeniorCRE customers report?

Accepted Answer

Customers report four core outcomes: cleaner Medicaid and PDPM claims, clinician hours returned to bedside care, measurable occupancy lift, and audit-grade survey readiness. SeniorCRE positions AI as pilot → prove → scale rather than a black-box add-on.