Operator-controlled operating infrastructure for senior housing & care, built for multi-community execution
Govern care, staffing, compliance, census, maintenance, billing, and reporting from one operator-controlled operating record — purpose-built for AL, MC, IL, and skilled nursing operators managing 5+ communities. Govern first. Replace only by choice.
Built for multi-community operators, not single-site pilots
SeniorCRE® is the operating layer for multi-community assisted living, memory care, independent living, and skilled nursing operators — not a single-community point tool retrofitted for portfolio use. Census, acuity, labor, and financial data roll up across communities, regions, and entities without manual exports or reconciliation.
Every workflow shares one governed operating record — six entities (Resident, Care Plan, Ledger, Shift, Property/Unit, Entity) with one governed representation each, preserving source authority and lineage back to the originating records. An acuity change updates the chart, the care plan, the staffing model, the ledger, family communications, the survey checklist, and the executive dashboard in seconds.
Governs the clinical record — yours, or SeniorCRE as the clinical system of record
Clinical documentation, care planning, eMAR with barcode controls and DEA-grade controlled-substance reconciliation, ambient monitoring for high-acuity units, and shift-level med-pass safety controls. Quality measure reconciliation and QAPI tracking against current CMS standards. Context pull-forward reduces clinician documentation time without compromising chart integrity.
Workforce, scheduling, and labor intelligence
Scheduling, time and attendance, HPRD targeting, agency-spend controls, turnover and retention intelligence, and moral-injury workload alerts that trigger when nurse load exceeds 80%. Labor and acuity are connected — the schedule responds to clinical reality instead of last month's census.
Census, admissions, billing, and revenue integrity
Bed board as the single operating record for admissions, transfers, and discharges. Payer rules, PDPM workflows, Medicaid billing, ancillary capture, and care-tier reconciliation so revenue moves with acuity. AR aging, period close, and audit-ready financial reporting on the same ledger that operators run day-to-day.
Compliance, survey readiness, and audit-grade logging
Database-level row-level security across a 33-role hierarchy, mandatory phone MFA, session and concurrent-session governance, and immutable append-only audit logs of every action — including AI-generated outputs. Survey readiness, regulatory checklists, and incident workflows tied directly to the clinical record.
Outcomes operators measure — stated as design targets, not results
Four outcome categories are what SeniorCRE is designed to be measured on: claim accuracy, clinician hours returned to care, occupancy quality, and audit-grade survey readiness. These are design targets under the evidence classes published on /evidence — no operator-production outcome result is claimed, because no operator production deployment exists yet. AI is framed as pilot, prove, then scale — never as an unconstrained autonomous clinical decision-maker.
Frequently asked questions
- What kinds of senior housing & care communities run on SeniorCRE®?
- Multi-community operators running assisted living, memory care, independent living, and skilled nursing. SeniorCRE® is purpose-built for portfolios of 5+ communities where census, acuity, labor, and capital reporting need to roll up across communities, regions, and entities.
- Does SeniorCRE® replace our EHR, eMAR, or property-management system?
- That is the operator’s choice, not a product limit. Govern first, replace only by choice: on Road 1 SeniorCRE governs the operating record above the systems operators already run; on Road 2 the operator can select SeniorCRE to assume system-of-record functions, including EHR and eMAR. Either way, SeniorCRE is the operator-controlled operating record above the systems operators keep — including PointClickCare, MatrixCare, Yardi, ALIS, payroll, and accounting — and connects care, labor, census, revenue, compliance, NOI, and capital decisions into one governed operating record.
- How does SeniorCRE® handle compliance and HIPAA?
- Row-level security at the database layer, mandatory phone MFA, a 33-role RBAC hierarchy, immutable append-only audit logging, and a HIPAA-aligned storage model that uses signed URLs for protected health information. SOC 2 Type I in progress and Type II in progress per the SeniorCRE compliance roadmap.
- How is AI used in clinical workflows?
- AI is positioned as pilot, prove, then scale — never as an autonomous clinical decision-maker and not as a regulated medical device. AI assists with documentation, context pull-forward, scheduling, retention signals, and operational alerts. Every AI-generated output is logged to the immutable audit trail.
- How long does implementation take?
- Implementation begins with one community, exercises the governed record against the operator’s own data, and then scales across the portfolio. Duration ranges published anywhere on this site are design targets, not measured deployments. No price or implementation-fee formula is published: implementation scope and fees are set in the applicable order form, and the Founding Operator program page governs commercial terms.
Author
John Hauber — Founder & CEO, SeniorCRE
Sources & methodology
Descriptions of third-party products (PointClickCare®, MatrixCare®, Yardi®, ALIS®) reference publicly available product materials as of July 2026 and are hedged with "Not advertised as a native capability" phrasing where a capability is not documented as native. Modeled operating ranges are informed by SeniorCRE advisory and operator engagements and external benchmarks; they are not measured SeniorCRE platform-production outcomes. Individual results vary by scale and portfolio mix.
- SeniorCRE Operator Control Brief (PDF) — SeniorCRE, LLC
- SeniorCRE QoS Methodology — SeniorCRE, LLC
- Unified vs Modular Senior Care Software — SeniorCRE, LLC
https://seniorcre.com/for-operators