The Complete Operating System for Senior Living & Post-Acute Care
SeniorCRE™ unifies clinical care, operations, growth, real estate and capital into a single, multi-tenant platform built for Independent Living (IL), Assisted Living (AL), Memory Care (MC) and Skilled Nursing (SNF).
Multi-Level Enterprise OS
Corporate → Regional → Property
Operator Features
1,496
Medication Safety Features
41
Marketing & Sales Tools
48
Care Levels Covered
IL / AL / MC / SNF
Replace 8–12 legacy systems with a single source of truth for operators, owners and investors.
One Platform. Four Core Pillars.
SeniorCRE™ is designed as a vertical cloud for senior living & care—connecting the operator OS, clinical stack, growth engine and intelligence layer in one architecture.
Operator OS
Core pillarRun every community from one pane of glass.
- Multi-tenant hierarchy: corporate → regional → property
- Native staff & family mobile apps (iOS & Android)
- Work orders, maintenance, transportation & fleet
- HR, scheduling, time & attendance, payroll integrations
- Emergency management, incident workflows, QAPI & compliance
Clinical & eMAR
Core pillarFrom AL to SNF-grade clinical workflows.
- eMAR with 41 safety and compliance features across 9 phases
- Complete medication lifecycle: ordering → verification → administration → analytics
- Clinical Documentation Suite: orders, labs, pharmacist reviews, MDS 3.0, ICD-10/SNOMED
- SNF Medicare stack: MDS / PDPM / UB-04 / CMS-1500 / 837 claims
- AI-powered decision support for risk, deprescribing & polypharmacy
Growth Engine
Core pillarMarketing, CRM & sales automation built-in.
- 48-tool Marketing & Prospects Hub with full CRM pipeline
- Email, SMS & marketing automation for family and referral partners
- Tour scheduling, virtual tours, landing pages & SEO tools
- Attribution, ROI & conversion analytics by channel and campaign
- AI content studio for websites, ads, nurture sequences & scripts
Intelligence & AI
Core pillarPredictive, ambient & operational intelligence.
- Occupancy & revenue forecasts across IL/AL/MC/SNF portfolios
- AI staffing optimization, overtime risk & labor cost analysis
- Clinical decline prediction & readmission risk scoring
- Ambient fall & wandering detection with response-time analytics
- Executive dashboards for NOI, quality metrics & portfolio health
Platform Modules & Coverage
SeniorCRE™ replaces multiple disconnected systems with a unified platform spanning operations, clinical care, growth, real estate and capital.
1,496+ features · 83 integrated modules · 1 platform
Built for operators running single communities and multi-state portfolios alike.
Operations
- Multi-tenant enterprise management
- Staff mobile app & family mobile app
- Maintenance & work order management
- Preventive maintenance & asset tracking
- Transportation, trips, routes & fleet management
- Inventory, supply, POs & vendor catalogs
- Emergency management & crisis communication
- Document management & policy library
Clinical & Medication
- Resident profiles, diagnoses & ADLs
- AI risk scores: falls, hospitalization, readmission
- Care plans with AI-generated recommendations
- Clinical Documentation Suite (orders, labs, reviews, formulary)
- 41-feature eMAR & medication safety platform
- Psychotropic monitoring & polypharmacy alerts
- SNF Medicare stack (MDS 3.0, PDPM, claims)
- Interoperability with EHR, labs, pharmacies & hospitals
Growth & Relationships
- Marketing & Prospects Hub (48 tools)
- CRM pipeline for leads, prospects & referrals
- Automated email/SMS campaigns & nurture journeys
- Virtual tours, landing pages & online tour scheduling
- Reputation & review generation workflows
- Family communication portal & resident engagement tools
- HavenCares Resident Life AI: life stories, matching, isolation detection
- Event management & community programming support
Capital, Real Estate & Marketplace
- Real estate listings & broker workflow tools
- Valuation, underwriting & portfolio analytics
- Buyer, seller & broker collaboration rooms
- Investor portal for funds, REITs & family offices
- Performance dashboards across assets & operators
- Vendor marketplace for services & products
- Unified data model for owners, operators & investors
- APIs & integration marketplace across the ecosystem
Built to Lead the Category
SeniorCRE™ is designed as a category-defining platform: not an EHR, not a CRM, not a marketing tool, not just a workflow engine—but all of them, unified into a single vertical cloud.
Leaders
High execution, high completeness of vision
Challengers
High execution, focused scope
Visionaries
High innovation, limited breadth
Niche Players
Point solutions & single-function tools
SeniorCRE™ is engineered to sit in the upper-right: high ability to execute, and the broadest, most complete vision in the senior living & care ecosystem.
Unified OS for IL / AL / MC / SNF
Ready to see the full SeniorCRE™ platform in action?
Schedule a working session with our team to explore how SeniorCRE™ can replace 8–12 disconnected tools and become the operating system for your communities, your real estate and your investors.
Built for operators, owners & investors.
• Single source of truth across IL / AL / MC / SNF
• Clinical, operational, financial & real estate data in one model
• Designed to support both single assets and national portfolios