SeniorCRE End User License Agreement (EULA)

Effective Date: February 23, 2026

This End User License Agreement ("Agreement") is entered into between SeniorCRE, LLC, a Texas limited liability company ("SeniorCRE," "we," or "us"), and the individual or entity accessing or using the SeniorCRE platform ("User" or "Customer").

By accessing or using the platform, you agree to be bound by this Agreement.

1. License Grant

Subject to this Agreement and payment of applicable fees, SeniorCRE grants Customer a:

• Limited
• Non-exclusive
• Non-transferable
• Non-sublicensable

license to access and use the SeniorCRE platform solely for Customer's internal business purposes during the subscription term.

This Agreement grants a license only. The platform is licensed, not sold.

2. Ownership and Intellectual Property

SeniorCRE retains all right, title, and interest in and to:

• The SeniorCRE platform and software
• System architecture, workflows, and interfaces
• Documentation and training materials
• Algorithms, models, and analytics
• Trademarks, branding, and logos

Customer acquires no ownership rights in the platform or related intellectual property.

Customer shall not:

• Copy, modify, or create derivative works
• Reverse engineer or attempt to extract source code
• Use the platform to develop a competing product
• Resell or distribute access without authorization

3. Customer Data

3.1 Customer Ownership

Customer owns all data submitted to, generated within, or derived from Customer’s use of the platform that relates to Customer, its facilities, residents, staff, vendors, capital partners, or operations (“Customer Data”).

Customer Data includes every aggregated, anonymized, de-identified, statistical, or derived form of the underlying data, however produced. There is no carve-out of derived data from Customer ownership under this Agreement.

3.2 SeniorCRE’s Limited License

Customer grants SeniorCRE a limited, non-exclusive, non-transferable license to use Customer Data solely to:

• Operate, secure, monitor, support, and improve the platform for Customer;
• Prevent fraud, abuse, and security incidents;
• Produce analytics, dashboards, benchmarks, and AI/ML outputs displayed only inside Customer’s own tenant; and
• Produce peer benchmarks visible to other operators only where Customer has separately opted in, and only in a form that identifies no Customer, facility, resident, employee, or vendor.

This license terminates on expiration or termination of the subscription, except for retention required by law, Customer legal hold, or SeniorCRE’s standard backup retention (with continued confidentiality and use restrictions).

3.3 What SeniorCRE Will Not Do

SeniorCRE will not, directly or indirectly:

• Sell, license, sublicense, syndicate, or otherwise transfer Customer Data — in identified, de-identified, anonymized, aggregated, or derived form — to any third party, including pharmaceutical companies, payers, ACOs, reinsurers, life sciences researchers, academic institutions, data brokers, or marketers;
• Operate a life sciences, research, or data-brokerage business line on top of Customer Data;
• Use Customer Data to train AI/ML models made available to any party other than Customer, except under an opt-in Data Licensing Addendum; or
• Re-identify, or assist any party in re-identifying, de-identified Customer Data.

SeniorCRE’s business model is operator subscription revenue. SeniorCRE does not and will not book revenue from third-party licensing of Customer Data under this Agreement.

3.4 Optional Data Licensing Addendum

If Customer elects to monetize a de-identified dataset derived from Customer Data, Customer and SeniorCRE may enter into a separately signed Data Licensing Addendum that is Customer-initiated, opt-in by affirmative written signature, scope-limited, revenue-sharing, and revocable on notice. Absent an executed addendum, Section 3.3 controls without exception.

3.5 Audit Log, Portability, and Survival

SeniorCRE maintains an immutable, append-only audit log of every external read of Customer Data and will provide Customer with machine-readable exports of that log on request. On termination or written request, SeniorCRE will return Customer Data in standard, portable formats within 30 days at no additional charge beyond reasonable, pre-disclosed extract fees.

Sections 3.1, 3.3, and 3.5 survive termination or expiration of this Agreement.

4. Authorized Users and Security

Customer is responsible for:

• Managing user access within the platform's role-based access control framework
• Maintaining credential confidentiality and not sharing login credentials across users
• All activity conducted under its accounts, including actions performed during delegated access or break-glass emergency access events
• Ensuring Authorized Users comply with this Agreement and operate within their assigned role permissions
• Reviewing and certifying user access during quarterly access certification processes, where applicable

The platform enforces access controls at the database level using Row-Level Security (RLS). Users are restricted to data within their assigned property, region, or organizational scope. Agency and temporary staff access automatically expires at the end of the assigned period. Concurrent session limits are enforced per role to prevent credential sharing.

SeniorCRE may suspend access for security risks, misuse, or violation of access policies.

5. Protected Health Information (PHI)

If Customer uses the platform to store or process PHI:

• Customer is responsible for compliance with applicable healthcare laws
• The parties will execute a Business Associate Agreement (BAA) if required
• Customer is responsible for clinical accuracy and regulatory compliance

The platform supports operational workflows and does not replace clinical judgment.

6. Artificial Intelligence and Decision Support

The platform may include analytics, predictive modeling, or artificial intelligence features.

Customer acknowledges:

• Outputs are informational and decision-support tools only
• Results may be predictive or probabilistic
• Customer is solely responsible for operational, clinical, financial, and investment decisions

SeniorCRE makes no guarantees regarding outcomes or performance.

7. Third-Party Services and Marketplace

The platform may provide access to third-party vendors, integrations, or service providers.

Customer acknowledges:

• Third parties operate independently of SeniorCRE
• SeniorCRE is not responsible for third-party products or services
• Any agreements with third parties are solely between Customer and the third party

8. Acceptable Use

Customer shall not:

• Use the platform for unlawful purposes
• Upload malicious code or harmful content
• Attempt unauthorized access to other customers' data
• Scrape or extract platform data in bulk
• Interfere with platform security or performance

SeniorCRE may suspend or terminate access for violations.

9. Subscription and Fees

Access to the platform requires payment of applicable subscription fees.

Unless otherwise specified:

• Fees are billed in advance
• Subscriptions renew automatically
• Late payments may result in suspension

Fees are non-refundable except as required by law.

10. Availability

SeniorCRE will use commercially reasonable efforts to maintain platform availability.

The platform may be unavailable due to:

• Scheduled maintenance
• System updates
• Internet or infrastructure issues
• Events beyond SeniorCRE's control

Unless covered by a separate SLA, uptime is not guaranteed.

11. Confidentiality

Each party agrees to protect confidential information and use it only for purposes of performing under this Agreement.

12. Security

SeniorCRE implements administrative, technical, and physical safeguards consistent with enterprise healthcare standards, including:

• Database-level access enforcement using Row-Level Security (RLS)
• Role-based access with least-privilege defaults and segregation of duties across Clinical, Financial, and HR domains
• Property-level and region-level data isolation for multi-location operators
• Automatic agency and temporary staff access expiration
• Concurrent session limits and automatic inactivity deactivation
• Break-glass emergency access with immutable audit trail and post-incident review
• Immutable audit logging on clinical tables with retention consistent with regulatory requirements
• Multi-factor authentication (MFA) enforcement for administrative, clinical, and financial roles

If a confirmed security incident affecting Customer Data occurs, SeniorCRE will provide notice as required by applicable law.

13. Limitation of Liability

To the maximum extent permitted by law:

• SeniorCRE's total liability shall not exceed the fees paid by Customer during the twelve (12) months preceding the claim.

SeniorCRE shall not be liable for:

• Indirect or consequential damages
• Lost profits or revenue
• Business interruption
• Loss of data

14. Indemnification

Customer agrees to indemnify SeniorCRE from claims arising from:

• Customer's misuse of the platform
• Violation of applicable laws
• Inaccurate or unlawful Customer Data

SeniorCRE will defend Customer against third-party claims that the platform infringes intellectual property rights, subject to standard conditions.

15. Term and Termination

This Agreement remains in effect during the subscription term.

SeniorCRE may suspend or terminate access for:

• Non-payment
• Security risk
• Material breach

Upon termination:

• Access will be disabled
• Customer may request export of Customer Data within thirty (30) days

16. Assignment

Customer may not assign this Agreement without SeniorCRE's consent.

SeniorCRE may assign this Agreement in connection with a merger, acquisition, financing, or sale of assets.

17. Governing Law

This Agreement is governed by the laws of the State of Texas.

Any disputes shall be resolved in the state or federal courts located in Dallas County, Texas.

18. Changes to this Agreement

SeniorCRE may update this Agreement from time to time. Continued use of the platform after updates constitutes acceptance.

19. Contact

SeniorCRE, LLC

5 Cowboys Way, Suite 300

Frisco, TX 75034

Email: support@seniorcre.com