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SeniorCRE™ End User License Agreement (EULA)

Effective Date: February 23, 2026

This End User License Agreement ("Agreement") is entered into between SeniorCRE, LLC, a Texas limited liability company ("SeniorCRE," "we," or "us"), and the individual or entity accessing or using the SeniorCRE™ platform ("User" or "Customer").

By accessing or using the platform, you agree to be bound by this Agreement.


1. License Grant

Subject to this Agreement and payment of applicable fees, SeniorCRE grants Customer a:

  • Limited
  • Non-exclusive
  • Non-transferable
  • Non-sublicensable

license to access and use the SeniorCRE™ platform solely for Customer's internal business purposes during the subscription term.

This Agreement grants a license only. The platform is licensed, not sold.

2. Ownership and Intellectual Property

SeniorCRE retains all right, title, and interest in and to:

  • The SeniorCRE™ platform and software
  • System architecture, workflows, and interfaces
  • Documentation and training materials
  • Algorithms, models, and analytics
  • Trademarks, branding, and logos

Customer acquires no ownership rights in the platform or related intellectual property.

Customer shall not:

  • Copy, modify, or create derivative works
  • Reverse engineer or attempt to extract source code
  • Use the platform to develop a competing product
  • Resell or distribute access without authorization

3. Customer Data

3.1 Customer Ownership

Customer retains ownership of all data submitted to the platform that identifies Customer, its facilities, residents, staff, or operations ("Customer Data").

3.2 SeniorCRE Rights

SeniorCRE owns and may use:

  • Aggregated data
  • De-identified data
  • Usage and performance data
  • Benchmarking datasets
  • Derived analytics and insights
  • Predictive models and algorithms
  • Market intelligence and industry analysis

SeniorCRE may use Customer Data in aggregated and de-identified form to:

  • Operate and improve the platform
  • Develop analytics and benchmarking products
  • Train machine learning and AI models
  • Create commercial data and industry intelligence offerings

No aggregated or de-identified data will identify Customer or any individual.

This section preserves SeniorCRE's data platform rights.

3.3 Derived Data and Platform Intelligence

Customer acknowledges and agrees that SeniorCRE™ shall have the perpetual, irrevocable, worldwide, royalty-free right to collect, use, analyze, modify, and commercialize data derived from Customer Data, provided such data is aggregated, anonymized, or de-identified so that it does not identify Customer or any individual.

SeniorCRE shall own all right, title, and interest in and to:

  • Aggregated data
  • De-identified data
  • Usage and operational metrics
  • Benchmarking datasets
  • Predictive models and algorithms
  • Market intelligence and industry analytics
  • Insights, trends, and statistical outputs

Such derived data shall not be considered Customer Data.

Customer shall not restrict SeniorCRE's use of aggregated or de-identified data for any lawful business purpose.

These rights shall survive termination or expiration of this Agreement.

Sections relating to Aggregated Data, De-identified Data, and Derived Data shall survive termination of this Agreement.

4. Authorized Users and Security

Customer is responsible for:

  • Managing user access
  • Maintaining credential confidentiality
  • All activity conducted under its accounts
  • Ensuring Users comply with this Agreement

SeniorCRE may suspend access for security risks or misuse.

5. Protected Health Information (PHI)

If Customer uses the platform to store or process PHI:

  • Customer is responsible for compliance with applicable healthcare laws
  • The parties will execute a Business Associate Agreement (BAA) if required
  • Customer is responsible for clinical accuracy and regulatory compliance

The platform supports operational workflows and does not replace clinical judgment.

6. Artificial Intelligence and Decision Support

The platform may include analytics, predictive modeling, or artificial intelligence features.

Customer acknowledges:

  • Outputs are informational and decision-support tools only
  • Results may be predictive or probabilistic
  • Customer is solely responsible for operational, clinical, financial, and investment decisions

SeniorCRE makes no guarantees regarding outcomes or performance.

7. Third-Party Services and Marketplace

The platform may provide access to third-party vendors, integrations, or service providers.

Customer acknowledges:

  • Third parties operate independently of SeniorCRE
  • SeniorCRE is not responsible for third-party products or services
  • Any agreements with third parties are solely between Customer and the third party

8. Acceptable Use

Customer shall not:

  • Use the platform for unlawful purposes
  • Upload malicious code or harmful content
  • Attempt unauthorized access to other customers' data
  • Scrape or extract platform data in bulk
  • Interfere with platform security or performance

SeniorCRE may suspend or terminate access for violations.

9. Subscription and Fees

Access to the platform requires payment of applicable subscription fees.

Unless otherwise specified:

  • Fees are billed in advance
  • Subscriptions renew automatically
  • Late payments may result in suspension

Fees are non-refundable except as required by law.

10. Availability

SeniorCRE will use commercially reasonable efforts to maintain platform availability.

The platform may be unavailable due to:

  • Scheduled maintenance
  • System updates
  • Internet or infrastructure issues
  • Events beyond SeniorCRE's control

Unless covered by a separate SLA, uptime is not guaranteed.

11. Confidentiality

Each party agrees to protect confidential information and use it only for purposes of performing under this Agreement.

12. Security

SeniorCRE implements administrative, technical, and physical safeguards consistent with industry standards.

If a confirmed security incident affecting Customer Data occurs, SeniorCRE will provide notice as required by applicable law.

13. Limitation of Liability

To the maximum extent permitted by law:

  • SeniorCRE's total liability shall not exceed the fees paid by Customer during the twelve (12) months preceding the claim.

SeniorCRE shall not be liable for:

  • Indirect or consequential damages
  • Lost profits or revenue
  • Business interruption
  • Loss of data

14. Indemnification

Customer agrees to indemnify SeniorCRE from claims arising from:

  • Customer's misuse of the platform
  • Violation of applicable laws
  • Inaccurate or unlawful Customer Data

SeniorCRE will defend Customer against third-party claims that the platform infringes intellectual property rights, subject to standard conditions.

15. Term and Termination

This Agreement remains in effect during the subscription term.

SeniorCRE may suspend or terminate access for:

  • Non-payment
  • Security risk
  • Material breach

Upon termination:

  • Access will be disabled
  • Customer may request export of Customer Data within thirty (30) days

16. Assignment

Customer may not assign this Agreement without SeniorCRE's consent.

SeniorCRE may assign this Agreement in connection with a merger, acquisition, financing, or sale of assets.

17. Governing Law

This Agreement is governed by the laws of the State of Texas.

Any disputes shall be resolved in the state or federal courts located in Dallas County, Texas.

18. Changes to this Agreement

SeniorCRE may update this Agreement from time to time. Continued use of the platform after updates constitutes acceptance.

19. Contact

SeniorCRE, LLC

5050 Quorum Drive, Suite 700

Dallas, Texas 75254

Email: legal@seniorcre.com

SeniorCRE™ is a technology platform designed to support operational management, reporting, and workflow coordination for senior living organizations. SeniorCRE™ does not provide medical advice, clinical decision-making, legal advice, accounting services, or investment advisory services. Platform capabilities may vary based on configuration, deployment phase, customer environment, and integration requirements.

SeniorCRE™ is not a healthcare provider and does not deliver patient care. Any clinical information, documentation tools, or operational insights provided by the platform are intended for informational and workflow support purposes only. Users remain solely responsible for all clinical decisions, resident care, medication administration, and regulatory compliance.

Any AI-generated content, recommendations, forecasts, or insights are probabilistic and provided for operational support only. AI outputs should be reviewed and validated by qualified personnel and should not be relied upon as the sole basis for clinical, operational, financial, or regulatory decisions.

Any financial projections, ROI estimates, cost savings examples, or performance scenarios presented on this website or within the platform are illustrative only and based on assumptions that may not reflect actual operating conditions. Results will vary and are not guaranteed. SeniorCRE™ does not provide investment advice.

SeniorCRE™ is designed to support industry-standard security and privacy practices, including HIPAA-aligned security and privacy safeguards. Specific certifications and compliance attestations will be provided where applicable.

SeniorCRE™ provides technology tools to support information exchange and transaction workflows. SeniorCRE™ is not acting as a real estate broker, financial advisor, fiduciary, or intermediary unless engaged under a separate written agreement.

Platform functionality may vary based on customer configuration, integration availability, and product development status. Certain features may be available only in specific environments or deployment phases.

PointClickCare® is a registered trademark of PointClickCare Technologies. MatrixCare® is a registered trademark of ResMed. Yardi® is a registered trademark of Yardi Systems, Inc. DocuSign® is a registered trademark of DocuSign, Inc. Salesforce® and Tableau® are registered trademarks of Salesforce, Inc. Power BI® and Microsoft® are registered trademarks of Microsoft Corporation. QuickBooks® is a registered trademark of Intuit Inc. ADP® is a registered trademark of ADP, Inc. Oracle® is a registered trademark of Oracle Corporation. All other product names, logos, and brands are property of their respective owners. SeniorCRE™ is not affiliated with, endorsed by, or sponsored by any referenced company.

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