How does SeniorCRE manage rate sheets, payer contracts, and annual increases?

The problem

Rate sheets live in Excel. Annual increases get applied to base rent but forgotten on care levels and ancillary charges. Payer contracts expire silently and roll over at the old rate.

How the platform runs it

Every rate — base, care level, ancillary, payer-specific — lives on the resident or contract record with effective dates. Rate changes apply prospectively across affected residents in one workflow with executive approval. Payer contracts have renewal dates that surface 90 days in advance, with negotiation notes and historical performance attached.

On the shift

On October 15, the executive team approves a 4% rate increase effective January 1. The CFO opens the rate-change workflow, applies the increase across base rent, care levels, and ancillaries, previews the per-resident impact, and routes for final approval. On January 1, every active contract, every claim header, and every billing run reflects the new rates. The renewal-date dashboard shows the two payer contracts that expire in March; negotiation prep is already on the CFO’s calendar.

What the outcome looks like

Operators capture the full annual increase across every line — a 4% increase actually yields close to 4% on the AR, not 2.5% after Excel errors. Payer contracts get renegotiated on schedule with utilization data already attached to the conversation.

What goes wrong without it

On Excel-driven rate management, the 4% increase gets applied to base rent and forgotten on care levels. The ancillary charges still bill at last year’s rate for nine months until someone notices. Payer contracts auto-renew silently because the renewal-date spreadsheet has not been updated since 2024. The realized rate increase is 2.5% on AR — and that 1.5% gap is the difference between a budgeted year and a missed year.