How does the platform run AR collections without losing money in the 90+ bucket?
AR over 90 days is where margin goes to die. Most operators discover a problem account when a CFO asks about a single resident — not when the aging crosses a threshold three months earlier. Industry medians for SNF AR > 90 sit in the 18–25% range.
Detail
AR aging is computed nightly per resident, per payer, and per community. Aged balances trigger collection tasks routed by owner — front-office for private-pay, billing for Medicare and managed Medicaid, and operations for self-pay disputes. Every collection touchpoint logs on the resident record. Statements, payment plans, and writeoffs flow through one approval workflow with full audit trail.
Expected outcome: AR teams using this module reduce AR > 90 days by 20–35% within two quarters and recover writeoffs that would otherwise have aged out silently. Private-pay portfolios see less compression than Medicare/Medicaid-heavy SNFs — segment matters.
Key points
- Yardi Voyager
- PointClickCare AR
- NetSuite ARM
https://seniorcre.com/workflows/financial/ar-aging-and-collections