How does the platform turn a unit from discharge to next move-in without lost days?
Design target · Expected outcome
Operator-baseline turnover review
Design target modeled from workflow design. No operator community has been measured, no approved Evidence Record supports it, and business outcomes remain contributory — figures are targets, not results. See Industry Findings for methodology.
Incumbents this workflow touches
Performs in-platform: Verbal handoff between discharge, housekeeping, and maintenance
Integrates with (Tier 3): Yardi Voyager · PointClickCare Census
SeniorCRE does not “replace” the EHR. Where PointClickCare, MatrixCare, Yardi, or OnShift are in place, the workflow runs on top of the existing record via integration.
The problem
A resident discharges on a Friday. The unit sits empty until Tuesday because maintenance, housekeeping, and admissions never coordinated. Five days of revenue lost per turnover adds up across a portfolio.
How the platform runs it
Discharge triggers a unit-turnover workflow: deep clean, paint/repair scope, inspection, and final readiness sign-off. Each step has an owner and a target time. Admissions can see the projected ready date and book the next move-in against it.
On the shift
A discharge clears a unit at 11 a.m. Tuesday. The discharge event auto-generates the unit-turnover work order: clean, paint touch-up, carpet inspection, plumbing check, restock. The maintenance and housekeeping teams see it on their boards by 11:05 a.m. The unit is move-in ready by Thursday noon — two days, not seven.
What the outcome looks like
Validation evidence should show discharge date, scope, owner, readiness sign-off, move-in timing, and exception lineage against the operator’s own baseline; no generic revenue-day recovery is claimed.
What goes wrong without it
Without integrated discharge-to-turnover, the maintenance team finds out about the empty unit when the marketing director calls Monday asking when it will be ready. The turnover takes five to seven days because nothing was queued. Each extra day of vacancy is roughly $250 of foregone revenue per unit; across a portfolio it adds up to a number CFOs notice.
Show me the evidence
Operators do not buy claims. They buy proof. If anything on this page reads as aspirational, ask us to walk you through the surface in production for a community at your acuity and payer mix.
Where this connects in the platform
Every facilities workflow runs on the same record. These are the feature pages, head-to-head comparisons, and pillar articles that go deeper on the surfaces this workflow touches.
Feature surfaces
Compared head-to-head
Facilities and life-safety references
Facilities workflows on this page map to the CMS Emergency Preparedness Final Rule, the Life Safety Code (NFPA 101) adopted by reference in 42 CFR 483.90, and CDC environmental infection-prevention guidance.
- CMS Emergency Preparedness Final Rule
CMS
Defines the four-element EP program — risk assessment, policies, communication plan, training and testing — surveyed under E-Tags.
- NFPA 101 Life Safety Code (as adopted by CMS)
CMS / NFPA
The fire-safety code surveyed by state fire marshals; drives K-Tag citations and corrective work orders.
- CDC Environmental Infection Control Guidelines
CDC
Authoritative source for water management (Legionella), HVAC, and surface cleaning protocols enforced through F-880.
- ASHRAE Standard 188 — Legionellosis Risk Management
ASHRAE
The water management plan framework CMS expects post-2017 memo QSO-17-30; drives the legionella workflow.