How SeniorCRE® Compares to Legacy Senior Living Platforms
A side-by-side comparison of SeniorCRE® Operator vs. PointClickCare®, MatrixCare®, Eldermark, ALIS, ECP, and Clinware—through the lens of what an Executive Director, DOO, or owner-operator actually needs to run multi-site, multi-tenant senior living portfolios with integrated clinical, marketing, and capital stack visibility.
Why this comparative matrix matters
Most operators are juggling 7–14 disconnected systems. This matrix makes it clear where each vendor sits—and why SeniorCRE® behaves like a true multi-tenant Operating System instead of just another point solution.
- Show investors that SeniorCRE® unifies clinical, marketing, sales, operations, and capital markets.
- Help operators understand what can be consolidated into one multi-tenant stack.
- Position SeniorCRE® as the backbone connecting care, marketing, real estate, and capital.
Comparative Feature Matrix
✅ Strong / live ◑ Partial / add-on ✖ Not core
| Capability / Focus Area | SeniorCRE® Operator | PointClickCare® | MatrixCare® | Eldermark | ALIS | ECP | Clinware |
|---|---|---|---|---|---|---|---|
| Primary Identity | Operator OS + CRE + Capital | Clinical EHR + RCM | Clinical EHR + Post-acute suite | Senior living EHR + analytics | AL/MC EHR + compliance | Senior living platform (AL/MC focus) | AI-powered admissions & clinical intelligence |
| Core Market | IL/AL/MC/SNF + owners & investors | SNF, AL/MC, post-acute | SNF, AL/MC, post-acute | AL/MC-focused senior living | Assisted Living & Memory Care | Assisted Living & Memory Care | SNF & AL admissions teams |
| Resident Profiles & Care Plans | ✅ Operations-first, expanding clinical | ✅ Deep | ✅ Deep | ✅ Strong | ✅ Strong | ✅ Strong | ◑ Admissions-focused profiles |
| eMAR / Medication Management | ✅ Live eMAR with med tracking, pharmacy & PRN | ✅ Mature | ✅ Mature | ✅ Strong | ✅ Strong | ✅ Strong | ◑ Pharmacy cost analysis at referral |
| Clinical Documentation (Vitals, Notes, Orders) | ✅ Live vitals, progress notes & e-signatures | ✅ Deep | ✅ Deep | ✅ Good | ✅ Good | ✅ Good | ◑ AI doc analysis, MDS mgmt |
| Hospital / EHR Integrations | ✅ Live HL7/FHIR to Epic, Cerner, Meditech, PCC, MatrixCare, eCW | ✅ Ecosystem hub | ✅ Ecosystem hub | ◑ Select integrations | ◑ Select integrations | ◑ Pharmacy + some EHR | ✅ Epic + hospital EMR via Clinware Connect |
| Lead Management & Move-In CRM | ✅ Embedded operator CRM, lead scoring & move-in flows | ◑ Modules / partners | ✅ Senior living CRM | ◑ | ◑ | ✅ CRM modules | ◑ Referral automation only |
| Billing & Revenue (Rent, LOC, Services) | ✅ Owner/operator-centric, integrated with CRE | ✅ Full RCM | ✅ Full RCM | ✅ Senior living oriented | ✅ Billing for AL/MC | ✅ Billing & invoicing | ◑ PDPM reimbursement analysis |
| Workforce / Scheduling / Time & Attendance | ✅ Operator-focused, integrated with NOI & acuity | ◑ Partners / add-ons | ◑ Some workforce tools | ◑ | ◑ Basic scheduling | ◑ Basic scheduling | ✖ |
| Property & Asset Management | ✅ Built-in CRE + asset layer | ✖ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Maintenance & Work Orders | ✅ Work orders, PM & vendor tie-in | ◑ | ◑ | ◑ | ◑ | ◑ | ✖ |
| Family & Resident Portals / Messaging | ✅ Family, investor & broker views | ✅ Family engagement tools | ✅ Family/resident portals | ◑ | ◑ | ✅ Family portal, messaging | ✖ |
| Activities & Life Enrichment | ✅ Calendar + engagement metrics | ✅ | ✅ | ✅ | ✅ | ✅ | ✖ |
| Regulatory / Compliance (Surveys, State Forms) | ✅ Workflow-based + templates | ✅ Deep | ✅ Deep | ✅ | ✅ | ✅ | ◑ Quality measures via MDS |
| Analytics & Dashboards (Ops KPIs) | ✅ NOI, staffing, census & CRE view | ✅ Clinical + ops analytics | ✅ Clinical + ops analytics | ✅ Analytics emphasis | ◑ | ✅ Usage & operations analytics | ◑ Admissions & reimbursement analytics |
| AI / Predictive (Falls, Risk, NOI) | ✅ Core thesis, powering ops, marketing & risk | ◑ | ◑ | ◑ | ✖ | ◑ | ✅ AI-first: doc analysis, behavioral, PDPM |
| Marketing & Sales Suite (48 AI Tools) | ✅ Full marketing & prospects hub (48 AI-powered tools) | ◑ Basic CRM / campaigns via partners | ◑ CRM / outreach modules | ◑ Some marketing features | ◑ Some sales enablement | ◑ Limited marketing tools | ✖ |
| Multi-Tenant Enterprise Architecture | ✅ Native multi-tenant OS with portfolio & white-label views | ◑ Multi-facility support | ◑ Multi-facility support | ◑ Limited portfolio views | ◑ | ◑ Multi-community but not OS-level | ◑ Multi-facility referral dashboard |
| Capital Markets & Valuation Tools | ✅ Unique: underwriting, broker & investor workflows | ✖ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Multi-sided Network (Operator–Broker–Investor) | ✅ Unique core of SeniorCRE® | ✖ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Target Customer Size | 5+ communities up to large portfolios | Mid–large enterprise | Mid–large enterprise | Mid-market portfolios | Single-site to mid-market | Single-site to mid-market | Mid–large SNF & AL groups |
| Positioning Summary | High-vision, multi-tenant operator OS + CRE + marketing stack | Clinical + EHR market leader | Broad post-acute clinical suite | Senior living specialist | AL/MC-focused, usability-driven | AL/MC all-in-one cloud platform | AI admissions & clinical intelligence specialist |
Why SeniorCRE®?
SeniorCRE® is designed to unify the fragmented senior living technology landscape into a single, multi-tenant platform that serves operators, brokers, investors, and lenders alike. Unlike legacy clinical EHRs or siloed point solutions, SeniorCRE® integrates real estate, operations, marketing, and capital markets workflows to provide a comprehensive view of portfolio performance and resident care.
This matrix highlights the unique capabilities and advantages of SeniorCRE® compared to established competitors, emphasizing its role as a true Operating System for senior living communities.
Key Differentiators
- Unified Platform: Combines clinical, operational, marketing, and capital markets data in one system.
- Multi-Tenant Architecture: Supports portfolio-level management and white-label views for operators and investors.
- AI-Powered Tools: Includes 48 AI marketing and sales tools plus 12 AI agents for predictive analytics.
- Comprehensive Feature Set: Over 1,200 live features across 19 integrated modules.
- Capital Markets Integration: Virtual deal rooms, underwriting, and investor workflows built-in.
How to Use This Matrix
The matrix compares SeniorCRE® against leading clinical EHR and senior living platforms across multiple capability areas. Symbols indicate the level of support:
- ✅ Strong / live feature
- ◑ Partial / add-on or limited support
- ✖ Not core or not available
Use this as a guide to understand where SeniorCRE® offers unique value and where competitors focus their strengths.
PointClickCare® is a registered trademark of PointClickCare Technologies. MatrixCare® is a registered trademark of ResMed. Yardi® is a registered trademark of Yardi Systems, Inc. DocuSign® is a registered trademark of DocuSign, Inc. Salesforce® and Tableau® are registered trademarks of Salesforce, Inc. Power BI® and Microsoft® are registered trademarks of Microsoft Corporation. QuickBooks® is a registered trademark of Intuit Inc. ADP® is a registered trademark of ADP, Inc. Oracle® is a registered trademark of Oracle Corporation. All other product names, logos, and brands are property of their respective owners. SeniorCRE™ is an independent platform and is not affiliated with, endorsed by, or sponsored by any of the aforementioned companies. Comparisons are based on publicly available information and may not reflect all product capabilities.