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Enterprise Healthcare-Grade Security

Enterprise Security for Multi-Location Operators

SeniorCRE delivers healthcare-grade security for senior living & care operations. Access is enforced at the database level, data is isolated by property and region, agency users automatically expire, and all clinical activity is immutably logged for seven years — enabling operators to scale securely across multi-location portfolios.

Designed for operators managing 5–100+ communities.

Database-level access control (Row-Level Security)
Property and region data isolation
Automatic agency access expiration
Break-glass emergency access with full audit trail
7-year PHI audit retention
HIPAA-aligned and SOC II–ready

23

Defined Roles

7

Access Tiers

17

PHI Audit Tables

7 yr

Log Retention

Architecture Statement

Permissions are enforced at the database layer using PostgreSQL Row-Level Security — not just interface visibility. This means access controls cannot be bypassed through API manipulation, direct queries, or UI workarounds. The platform was designed for enterprise healthcare governance, not adapted from consumer software.

Security Architecture

Four foundational pillars that differentiate SeniorCRE from traditional community software.

Database-Level Enforcement

Permissions are enforced at the database layer using PostgreSQL Row-Level Security — not just interface visibility. Users only access data they are explicitly authorized to see.

Least-Privilege Access

Every role defaults to minimum required access. Elevated permissions require explicit assignment with full audit trail and actor attribution.

Property & Region Isolation

Staff assigned to a specific community only access that community's data. Regional Directors are scoped to their assigned portfolio. No cross-property data leakage.

Segregation of Duties

Clinical, Financial, and HR domains are isolated. No single non-administrator role crosses all three domains, preventing conflicts of interest.

Platform Differentiators

Operational Risk Controls

Controls that most senior living & care platforms don't offer. These are designed to eliminate the operational risks enterprise buyers care most about.

Automatic Inactivity Deactivation

Accounts inactive beyond configurable thresholds (7–180 days) are automatically deactivated with full audit trail.

Agency Auto-Expiration

Agency and temporary staff access automatically expires at contract end. No manual cleanup required.

Delegated Access Replaces Credential Sharing

Time-bound delegation for PTO and shift coverage with self-delegation prevention enforced at the database level.

Concurrent Session Limits

Per-role session limits (Agency: 1, Clinical: 2, Admin: 5) prevent credential sharing across devices.

Governance Controls

Continuous compliance enforcement — not periodic manual reviews.

Quarterly Access Certification

Enterprise accounts undergo quarterly access reviews with documented sign-off and remediation tracking.

Immutable Audit Logs

17 clinical tables with immutable audit logging. All PHI access retained for 7 years with tamper-proof integrity.

Role Change Tracking

Every role assignment, modification, and revocation is logged with actor attribution, timestamp, and IP address.

Break-Glass Post-Incident Review

Emergency access events trigger mandatory post-incident review workflow with supervisor sign-off.

Enterprise Controls Detail

Policy-driven infrastructure that enforces compliance automatically — not just UI restrictions.

HIPAA-Aligned PHI Protection

  • Immutable audit logging on 17 clinical tables
  • 7-year PHI access retention
  • Signed URL access with 60-minute expiry
  • Role-based PHI visibility (Full / Limited / None)

Configurable Session Controls

  • Per-role session timeout and idle policies
  • Concurrent session limits per user
  • MFA enforcement for Admin, Clinical, and Finance roles
  • Automatic inactivity deactivation (7–180 day thresholds)

Break-Glass Emergency Access

  • Time-bound emergency escalation with mandatory documentation
  • Full audit trail: IP, user agent, modules accessed, duration
  • Auto-expiry after configured period
  • Mandatory post-incident review with sign-off

Delegated Access & Agency Control

  • Time-bound delegation for PTO and shift coverage
  • Automatic agency staff expiration
  • Self-delegation prevention (database constraint)
  • Instant revocation with audit trail

Concurrent Session & Credential Control

  • Per-role concurrent session limits (1–5 sessions)
  • Agency staff: single session enforcement
  • Prevents credential sharing across devices
  • Enterprise IT compliance for shared workstations

Continuous Auditability

  • Quarterly access certification for enterprise accounts
  • Role change audit trail with actor attribution
  • Break-glass event review workflow
  • Exportable governance documentation (PDF)
Multi-Location Ready

Built for 5–100+ Communities

Unlike traditional community software, SeniorCRE provides enterprise-grade governance for multi-location senior living & care. The platform enforces database-level access controls, automated risk management, and continuous auditability — enabling operators to scale securely across multi-location portfolios.

Property-Level Isolation
Regional Scoping
Portfolio Dashboards
Concurrent Session Control
Database-Level RLS
TOTP MFA
23 Defined Roles
7 Access Tiers

Regulatory Alignment

Architecture aligned with healthcare regulatory expectations.

HIPAA

PHI access controls, audit logging, minimum necessary standard, and breach notification support

SOC II

Segregation of duties, access reviews, session management, and change management controls

CMS

Role-appropriate access to clinical documentation and care planning per Conditions of Participation

State

Configurable role structures to accommodate state-specific staffing and access requirements

“We enforce least-privilege access at the database level, not just the UI. Staff only see their assigned community, agency users automatically expire, and all clinical activity is logged and retained for seven years. The platform is designed specifically for multi-location operators who need enterprise governance without enterprise complexity.”

— SeniorCRE Security Architecture

Ready to See Enterprise Security in Action?

Request a compliance package including architecture overview, RBAC summary, data flow documentation, and hosting details — or schedule a live security walkthrough.

SeniorCRE® is a technology platform designed to support operational management, reporting, and workflow coordination for senior living organizations. SeniorCRE® does not provide medical advice, clinical decision-making, legal advice, accounting services, or investment advisory services. Platform capabilities may vary based on configuration, deployment phase, customer environment, and integration requirements.

SeniorCRE® is not a healthcare provider and does not deliver patient care. Any clinical information, documentation tools, or operational insights provided by the platform are intended for informational and workflow support purposes only. Users remain solely responsible for all clinical decisions, resident care, medication administration, and regulatory compliance.

Any AI-generated content, recommendations, forecasts, or insights are probabilistic and provided for operational support only. AI outputs should be reviewed and validated by qualified personnel and should not be relied upon as the sole basis for clinical, operational, financial, or regulatory decisions.

Any financial projections, ROI estimates, cost savings examples, or performance scenarios presented on this website or within the platform are illustrative only and based on assumptions that may not reflect actual operating conditions. Results will vary and are not guaranteed. SeniorCRE® does not provide investment advice.

SeniorCRE® is designed to support industry-standard security and privacy practices, including HIPAA-aligned security and privacy safeguards. Specific certifications and compliance attestations will be provided where applicable.

SeniorCRE® provides technology tools to support information exchange and transaction workflows. SeniorCRE® is not acting as a real estate broker, financial advisor, fiduciary, or intermediary unless engaged under a separate written agreement.

Platform functionality may vary based on customer configuration, integration availability, and product development status. Certain features may be available only in specific environments or deployment phases.

PointClickCare® is a registered trademark of PointClickCare Technologies. MatrixCare® is a registered trademark of ResMed. Yardi® is a registered trademark of Yardi Systems, Inc. DocuSign® is a registered trademark of DocuSign, Inc. Salesforce® and Tableau® are registered trademarks of Salesforce, Inc. Power BI® and Microsoft® are registered trademarks of Microsoft Corporation. QuickBooks® is a registered trademark of Intuit Inc. ADP® is a registered trademark of ADP, Inc. Oracle® is a registered trademark of Oracle Corporation. All other product names, logos, and brands are property of their respective owners. SeniorCRE® is not affiliated with, endorsed by, or sponsored by any referenced company.

© 2026 SeniorCRE®. All rights reserved. A HavenCo, LLC Company

SeniorCRE® is a technology platform designed to support operational management, reporting, and workflow coordination for senior living organizations. SeniorCRE® does not provide medical advice, clinical decision-making, legal advice, accounting services, or investment advisory services. Platform capabilities may vary based on configuration, deployment phase, customer environment, and integration requirements.

SeniorCRE® is not a healthcare provider and does not deliver patient care. Any clinical information, documentation tools, or operational insights provided by the platform are intended for informational and workflow support purposes only. Users remain solely responsible for all clinical decisions, resident care, medication administration, and regulatory compliance.

Any AI-generated content, recommendations, forecasts, or insights are probabilistic and provided for operational support only. AI outputs should be reviewed and validated by qualified personnel and should not be relied upon as the sole basis for clinical, operational, financial, or regulatory decisions.

Any financial projections, ROI estimates, cost savings examples, or performance scenarios presented on this website or within the platform are illustrative only and based on assumptions that may not reflect actual operating conditions. Results will vary and are not guaranteed. SeniorCRE® does not provide investment advice.

SeniorCRE® is designed to support industry-standard security and privacy practices, including HIPAA-aligned security and privacy safeguards. Specific certifications and compliance attestations will be provided where applicable.

SeniorCRE® provides technology tools to support information exchange and transaction workflows. SeniorCRE® is not acting as a real estate broker, financial advisor, fiduciary, or intermediary unless engaged under a separate written agreement.

Platform functionality may vary based on customer configuration, integration availability, and product development status. Certain features may be available only in specific environments or deployment phases.

PointClickCare® is a registered trademark of PointClickCare Technologies. MatrixCare® is a registered trademark of ResMed. Yardi® is a registered trademark of Yardi Systems, Inc. DocuSign® is a registered trademark of DocuSign, Inc. Salesforce® and Tableau® are registered trademarks of Salesforce, Inc. Power BI® and Microsoft® are registered trademarks of Microsoft Corporation. QuickBooks® is a registered trademark of Intuit Inc. ADP® is a registered trademark of ADP, Inc. Oracle® is a registered trademark of Oracle Corporation. All other product names, logos, and brands are property of their respective owners. SeniorCRE® is not affiliated with, endorsed by, or sponsored by any referenced company.

© 2026 SeniorCRE®. All rights reserved. A HavenCo, LLC Company