PointClickCare Integration — Bridged into One Operational Record
PointClickCare is the dominant cloud EHR for senior housing & care — covering clinical documentation, eMAR, care plans, assessments, MDS, and family portal across long-term and post-acute care.
Capabilities
- Resident demographics, payer, and acuity
- Care plans, MDS / RAI workflow, IDT goals
- eMAR + medication reconciliation events
- Clinical documentation and progress notes
- Resident assessments and ADL signals
- Quality reporting (CMS QM reconciliation)
- Family portal data and consent flags
- Survey-ready evidence with immutable audit log
How it works
- Request API access — Engage PointClickCare to enable API credentials and integration permissions for the SeniorCRE tenant.
- Configure SeniorCRE bridge — Add PointClickCare credentials, tenant scoping, and HL7 v2.x / FHIR R5 endpoints to the SeniorCRE integration console.
- Map data fields to the canonical model — C2 Canonical Data Layer normalizes resident, care plan, ledger, and shift records into the six canonical entities.
- Run pilot validation — One community live for 2–3 weeks. Reconcile census, eMAR, and QM evidence to PCC source-of-truth before scaling.
- Scale across the portfolio — Real-time event sync activates portfolio-wide once pilot outcomes are signed off. Audit log and BAA evidence run continuously.
Integration facts
- Integration type — Real-time API + FHIR R5
- Sync cadence — Event-driven · 15-min sweeps
- Setup time — 2–4 hours
- Records surfaced — 25+ data types
Questions this answers
- What data is synchronized between PointClickCare and SeniorCRE? — Resident demographics, care plans, medication records, clinical documentation, assessments, payer status, and family contact information. All transfers are encrypted and designed to support HIPAA requirements.
- How long does the initial setup take? — Typically 2–4 hours for API configuration, data mapping, and pilot test. Production rollout follows a 2–3 week pilot validation before scaling to the portfolio.
- Does SeniorCRE replace PointClickCare? — Most operators deploy SeniorCRE alongside PointClickCare as the operator-controlled operating infrastructure layer. PointClickCare typically remains the clinical system of record. However, SeniorCRE can also be selected as the core system for operations, and operators may choose to replace legacy systems over time as part of a governed migration.
- Can I control which data gets synchronized? — Yes. Granular control over field-level sync, frequency, and resident scope, with audit-log evidence of every read and write.
https://seniorcre.com/integrations/pointclickcare