Care went up in March. The rate went up in July.
Assisted living, independent living and memory care operators are measured on private-pay rate integrity, care-acuity capture, move-in velocity, caregiver hours against resident acuity, state licensure variance, and credible owner reporting — and each of those lives in a different system. SeniorCRE reads across the ledger, the EHR, the CRM and payroll into one operator-controlled operating record, governed where it lives, not where it is displayed. No integration is live in operator production today; extraction is designed to be read-oriented, so nothing on the floor changes.
What diverges from skilled nursing
Revenue is private-pay and rate-driven rather than federally reimbursed. Margin depends on capturing acuity into the billable level of care, holding escalators and community fees, filling at the right price rather than at any price, and staffing caregiver hours against resident acuity instead of budget.
The regulator is state licensure across roughly 50 distinct regimes rather than a single federal rating program, so licensure variance and survey exposure are tracked per state, not against one national scorecard.
Owner reporting is the second audience. RIDEA and triple-net structures require reporting that reconciles to the operating record, which is where export-and-screenshot reporting breaks down.
We sit above the ledger, the EHR, and the CRM — not instead of them
Billers stay in the billing system. Nurses stay in the clinical record. Sales counselors stay in the CRM. The operator declares which of them governs which definition for which purpose, and the record names the governing source on each field. Reading from a third-party system is ROADMAP design intent; none is live, connected or available.
Choosing your flow
Operators with a mixed license portfolio can compare both entry flows side by side at /operator-segments. Skilled nursing operators should start at /for-skilled-nursing, where the diagnostic is tuned to PDPM capture, MDS timing, Triple Check, PBJ exposure and CMS Five-Star trajectory.
Frequently asked questions
- Why do you split AL/IL/MC from skilled nursing?
- Because the economics and the regulator are different. Skilled nursing runs on PDPM reimbursement, MDS assessment timing, CMS Five-Star, and PBJ staffing submissions. Assisted living, independent living, and memory care run on private-pay rate integrity, care-level capture, move-in velocity, state licensure regimes, and owner reporting. A single pitch that averages the two is precise about neither. If you operate both, you get both flows in one record — see the skilled nursing view for the SNF half.
- Do you replace Yardi® or our EHR?
- Most operators deploy SeniorCRE alongside their existing stack — Yardi®, RealPage®, PointClickCare®, MatrixCare®, ALIS, Eldermark, their CRM, and their payroll system — as the operator-controlled operating infrastructure layer above them. Your teams keep working where they work today. SeniorCRE can also be selected as the core operating infrastructure, with legacy systems retired over time under a governed migration; that is a contract and risk decision, not a prerequisite. Named products are trademarks of their respective owners; SeniorCRE is not affiliated with, endorsed by, or sponsored by them.
- What is the integration posture today?
- No vendor integration is live in operator production today. SeniorCRE is architected for read-oriented extraction — scheduled batch exports, read-only API access where a vendor exposes it, and file-based feeds — so the operating record is assembled without altering or replacing the source systems. Sequencing, connector scope, and validation-environment rehearsals are covered in the implementation sequence.
- How do you handle a mixed AL/MC + SNF portfolio?
- One operating record, two tuned flows. Community-level views follow the license type: AL and MC communities carry care-level, rate, and state-licensure logic; SNF facilities carry PDPM, MDS, Five-Star, and PBJ logic. Portfolio rollups reconcile both to the same occupancy, labor, and NOI definitions so the board pack does not need a footnote explaining which half of the portfolio a number came from.
- What does the 90-day audit produce for an AL/IL/MC operator?
- A written findings report, by community, covering care-acuity-to-rate reconciliation, rate and escalator integrity, move-in and move-out patterns, labor against acuity, state licensure exposure, and owner-reporting latency — with a remediation sequence. Findings are computed from your data; we do not publish an industry average and apply it to your portfolio. You keep the report whether or not you continue.
- Who owns the data?
- You do. SeniorCRE's MSA, EULA, and Data Licensing Addendum prohibit monetization of de-identified resident data to third parties. The record is exportable in full on exit, and it keeps working if you disconnect us — operator control is a property of the architecture, not a clause in the contract.
- What about HIPAA and security?
- HIPAA-aligned controls with AWS SOC 2 inheritance. No SeniorCRE SOC 2 audit has been started; no auditor is engaged and no timeline is published. Encryption at rest and in transit, PostgreSQL row-level security enforced under a non-owner database role (fail-closed), signed-URL access for all PHI, and immutable audit logs on privileged functions. BAA-ready; operator BAA execution is a readiness gate. Security memorandum available under NDA.
https://seniorcre.com/for-senior-housing